Privacy Policy — Delhi Print Workshop

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. You may also object to processing based on legitimate interests where that ground applies. Some requests may be declined if we must keep the data for legal, contractual, or operational reasons.

Available rights may vary depending on the nature of the request and applicable law.

Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity involved. We may ask for information needed to confirm your identity and locate the relevant records. We will respond within a reasonable period and in accordance with applicable law.

We may need to verify identity before acting on a request.

Data Retention

We keep personal data only for as long as needed to handle inquiries, complete orders, manage proofing and production, maintain business records, resolve disputes, and meet legal obligations. When data is no longer required, we delete it, anonymize it, or retain it in a restricted form if the law or a legitimate business need requires continued storage.

Retention depends on the purpose for which the data was collected and any legal or accounting need to keep it longer.

Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated. We encourage users to review this page periodically.

We review this policy when our practices or legal obligations change.

Purpose of use

How We Use Data

We use personal data to respond to inquiries, review uploaded files, assess resolution and profile suitability, discuss size and paper options, prepare quotes, manage test print review, confirm quantities, produce printed items, arrange packaging and collection or local delivery, process payments, maintain records, support customer service, and protect the website and our business operations. We also use limited technical data to maintain site functionality and improve reliability.

Note

Processing is limited to operational needs connected with the print studio.

Third-party sharing

Service Providers and Partners

We may share personal data with payment processors, technical service providers, communication tools, and delivery or logistics partners that help us operate the website and fulfill orders. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Note

Service providers receive only the information needed to perform their functions.

Legal basis

Legal Disclosures

We may disclose personal data to courts, regulators, law enforcement, or other public authorities when required to comply with law, respond to lawful requests, protect our rights, or address security, fraud, or misuse concerns. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Note

Legal disclosure is limited to what is required or permitted under applicable law.

01 · Collection

Data We Collect

We may process contact details, order information, uploaded image files, file specifications, consultation notes, payment-related records, delivery or collection details, and limited technical data such as device or browser information. Where you submit artwork or reference material, we also process the content you provide for review, proofing, and production.

The categories of data collected depend on the inquiry, file submission, and order stage.

02 · Sources

How We Collect Data

We collect data when you contact us, upload files, request a quote, approve a test print, place an order, arrange collection or delivery, or communicate with us by email or form. We may also receive information from payment and service providers involved in completing the transaction, and we may generate internal records from file checks, production handling, and customer support interactions.

Most information comes directly from users or from their use of the website and ordering process.

03 · Cookies

Cookies We Use

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics or performance cookies to understand how the site is used. Cookies may also support form security, error handling, and repeat visits. We do not use cookies to identify users for unrelated purposes.

Cookie use is limited to standard operational and analytical purposes.

04 · Controls

Cookie Controls

You may manage cookies through your browser controls and, where available, through site-level preferences. Disabling some cookies may affect basic site functions, form handling, or session continuity. We do not rely on cookies to collect more information than is needed for the operation of the website and related services.

Browser settings can be used to limit or remove non-essential cookies.

Contact Information

Email contact

[email protected]

Telephone contact

+91 81217 68936

Postal address

B-2, Bhati Main Road, Delhi, IN

Privacy contact